My elderly parents had a slab leak in their home. My dad has Alzheimer’s and it was crucial to keep them in their home and to get their home back in working condition as soon as possible. Brenton and his team spent the time to understand their particular situation and be responsive to to their needs. The communication was above expectations. I would highly recommend their company. Very professional and compassionate for a difficult situation. IMO they went above and beyond.
Eileen Virga
If you are reading this and unsure who can trust, Call Now! You won't find a more professional, accommodating and trustworthy service than Restoration Heroes! At a time when your home is at it's most vulnerable, you need an experienced, responsive and proactive professional to manage the efforts, and Gary is that guy!
We had a soft sewage backup while caring for my 90 year old MIL in her home, and I was fortunate to have Restoration Heroes referred by the plumber. I would honestly have had no idea how to proceed, and was bit overwhelmed with the idea of undertaking such a mess of a project.
My mind was put at ease once I consulted with Gary and he explained the process, reassuring me that he would take care of everything to get things cleaned up and safe, even staying in contact until repair work is completed. He took special consideration to make sure my MIL was taken into account, and quickly mitigated any further contamination.
He absolutely exceeded my expectations. Always on time, always thorough, and best of all, worked directly with the insurance company without any stress on me.
Don't wait, don't call around...if you want it done quickly and efficiently, call Restoration Heroes.Thanks Gary! You've restored my confidence in home service professionals!
brandon tennis
I had an emergency leak on that flooded over half the ground floor that damaged much of the carpet, side moldings and toe kicks for the kitchen cabinets. We basically needed to redo the entire 1st floor. Restoration Heroes came the same day within about an hour after our call well prepared. They immediately took control of the situation, called a mold specialist in, brought in drying equipment and temporary storage/movers as we had to vacate the same day. I've never had to deal with anything like this in my life and Adam and his team immediately set me at ease and took over the situation. They basically ran the show, worked with my insurance company and laid out exactly what I should expect over the next week or so. Super patient and professional. They coordinated everything flawlessly showing empathy the entire time. Wore shoe covers and masks and are super patient. This was definitely stressful but we felt very much taken care of. Now several weeks later we are about to start reconstruction with a GC they recommended and Adam still follows up with us periodically even though their role is done to help us navigate within the Insurance company. I know they are a relatively new company but they seem to have a ton of experience and expertise in the field. I have honestly never had this level of good customer service from a contractor before and I dont know how we would have managed on our own without them. They helped us step by step in working with the insurance company and we knew exactly what to expect along the way. I highly recommend their service if you ever need restoration services!
Johnny Chu
We had some water damage and reached out to Adam for an estimate. Adam was very responsive, surveyed the damage the same day and put in some dehumidifiers. Adam was very helpful in explaining next steps and end to end process until reconstruction. We were not even charged for the dehus. Thanks and will recommend to others!
Abhi D
I am thoroughly impressed with Restoration Heroes. First of all, they are very responsive. From the moment we called, they were very helpful. Adam Redhead helped me troubleshoot and diagnose the source of the water leak over the phone. He provided my wife and I simple instructions of what to do next. The Restoration Heroes arrived promptly when they said they would. They were professional, and courteous throughout the time they were at my home helping control and remedy the water damage. I was pleasantly surprised to see that the Restoration Heroes were all wearing personal protective equipment (PPE) due to COVID-19. This made my wife and I feel safe and well taken care of. You will be making the best decision by calling Restoration Heroes. They are very knowledgeable, honest and upfront with your options, compassionate, and do a thorough job. I appreciated their concern for our safety and our potential loss from the damage. Thank you Restoration Heroes!
Daniel Hoover
It was a pleasure working with Adam and his entire team on our busted pipe and major water damage in our kitchen. They made a really stressful situation to a manageable one. Adam is very knowledgeable not only about the restoration work but his experience working with insurance carriers and HOAs was an added bonus. Extra time was always given and explained in great detail which was invaluable.
Sang HahnHealthy Homes are our top priority! Some of the most dangerous environments we encounter are homes and facilities after a fire damage. There are hundreds, sometimes thousands, of different types of toxic particulates, gases, and vapors emitted from a structure fire. Proper cleaning of these harmful combustion particles is paramount to the health and safety of the occupants. Our certified team of experts respond to emergencies effectively to quickly stabilize the property, properly clean for the health and safety of all involved, and ensure maximum recovery as possible.
Strictly following the proper cleaning protocols, our restoration process includes mitigating damage, smoke damage cleanup and water restoration as quickly as possible after the incident, to ensure your health and safety and minimize secondary damage.
We board and seal off any openings in the structure - including windows and doors, to protect your security and minimize future damage.
We carry out in-depth fire damage and risk assessment to understand the extent of the incident and evaluate the best way to proceed.
Quick restoration of all personal property including electronics, documents, artwork, and special furniture both on-site and off-site.
Our team of certified odor removal specialists will identify the source of the odor to provide quality cleaning and smoke deodorization.
We reduce moisture in water damage with advanced techniques to prevent any further damage and promoting a healthier environment.
We perform comprehensive HVAC duct cleaning and unit damage restoration to prevent harmful, respirable particulates from causing health issues to the occupants..
Kitchen fires caused by cooking activities are the leading cause of structural fire damage and fire injuries. They are very often caused by highly-flammable greases that become overheated on a stove or in an oven. It’s important to closely monitor your items on the stove while cooking to prevent structural fire damage and related injuries!
Electrical faults are another leading cause of fire damage and usually occur because of short circuits or current overloads that ignite building materials. It’s important to have properly installed electrical systems and to properly use electoral accessories such as surge protectors in order to prevent fire damage. Please call the fire department immediately if there is an issue!
