WHY WE ARE RECOMMENDED:
Top Rated Restoration Company!
See what our customers are saying!
- Alexander Price (Photography)
Restoration Heroes were great. No one likes to deal with an unexpected leak/flood so I appreciate their quick and professional work. This was my first time dealing with a flood and insurance so they were very helpful given their responsiveness and transparency with each step of the process. I hope I don’t have any water damage issues in the future, but if I do I know who I’ll call.
The Restoration Heroes team provides excellent customer service. I had a water issue that was denied by the insurance but Gary, Adam and Brenton were there every step of the way. They were there to answer any questions, returned calls and always followed up. They were genuinely concerned about the difficulty I was having with my insurance and really helped me out. I highly recommend Restoration Heroes!
- STEVEN LIN
Adam is thorough and patient. My neighbor and I relied on him to guide us through a complicated situation with our insurance. Most importantly, he did an amazing job! Highly recommended to all.
If Adam shows up at your home, it most likely means something has gone wrong and you’re probably not in the best of moods, but have faith, Adam is there to help.Adam is professional, conscious of the circumstances and the duress you may be experiencing, just let him do his thing, you’re in good hands. Adam strives for customer satisfaction and results show. Even the dogs liked him and they don’t like everyone. Put this guy in your contacts list for that “in case something happens” moment, you won’t be sorry.
- robert ladewig
We experienced an overnight leak stemming from a plugged bathroom drain and leaking flush valve that affected 3 rooms and 2 hallways. I called Restoration Heroes and their response was immediate. Gary Pesner came to the jobsite and arranged to have his team on site to begin dehumidifying the areas. He dealt with our insurance company and met with the insurance inspector to determine damage and replacement cost. Gary's team were on site daily to remove moisture collected from the dehumidifiers and to take humidity readings until the areas were completely dry. Restoration Heroes then had the carpets steam cleaned.Mold was found from a previous leak and Restoration Heroes dealt with the mold removal, testing and mold free certifications. They also recommended a contractor to repair the areas that required drywall removal for mold mitigation.Overall these people were professional, timely and careful.
Absolute FIVE STARS to Restoration Heroes! We were very shocked and nervous when seeing a water damage from a water pipe leak. Gary immediately sensed the level of our nervousness, and made us calm by explaining 1) what needs to be done to repair the damages, and 2) how Restoration Heroes will be able to work on them. Gary was extremely patient and gave us step by step explanation of what each steps and terminology means. Further, Gary understands how to communicate with the insurance company and would be able to get the maximum insurance coverage to make sure that all damages would be repaired with minimum out of pocket payment. All crews from the Restoration Heroes were professional, friendly, and heartwarming. Imagine the level of appreciation you build when you are under such a pain and nervousness dealing with the water damage.
Fire & Smoke Damage Restoration
Healthy Homes are our top priority! Some of the most dangerous environments we encounter are homes and facilities after a fire damage. There are hundreds, sometimes thousands, of different types of toxic particulates, gases, and vapors emitted from a structure fire. Proper cleaning of these harmful combustion particles is paramount to the health and safety of the occupants. Our certified team of experts respond to emergencies effectively to quickly stabilize the property, properly clean for the health and safety of all involved, and ensure maximum recovery as possible.
Strictly following the proper cleaning protocols, our restoration process includes mitigating damage, smoke damage cleanup and water restoration as quickly as possible after the incident, to ensure your health and safety and minimize secondary damage.
We board and seal off any openings in the structure - including windows and doors, to protect your security and minimize future damage.
We carry out in-depth fire damage and risk assessment to understand the extent of the incident and evaluate the best way to proceed.
Recovery and Handling
Quick restoration of all personal property including electronics, documents, artwork, and special furniture both on-site and off-site.
Our team of certified odor removal specialists will identify the source of the odor to provide quality cleaning and smoke deodorization.
We reduce moisture in water damage with advanced techniques to prevent any further damage and promoting a healthier environment.
HVAC Duct System
We perform comprehensive HVAC duct cleaning and unit damage restoration to prevent harmful, respirable particulates from causing health issues to the occupants..
Common Types of Structural Fires
Kitchen fires caused by cooking activities are the leading cause of structural fire damage and fire injuries. They are very often caused by highly-flammable greases that become overheated on a stove or in an oven. It’s important to closely monitor your items on the stove while cooking to prevent structural fire damage and related injuries!
Electrical faults are another leading cause of fire damage and usually occur because of short circuits or current overloads that ignite building materials. It’s important to have properly installed electrical systems and to properly use electoral accessories such as surge protectors in order to prevent fire damage. Please call the fire department immediately if there is an issue!