I am thoroughly impressed with Restoration Heroes. First of all, they are very responsive. From the moment we called, they were very helpful. Adam Redhead helped me troubleshoot and diagnose the source of the water leak over the phone. He provided my wife and I simple instructions of what to do next. The Restoration Heroes arrived promptly when they said they would. They were professional, and courteous throughout the time they were at my home helping control and remedy the water damage. I was pleasantly surprised to see that the Restoration Heroes were all wearing personal protective equipment (PPE) due to COVID-19. This made my wife and I feel safe and well taken care of. You will be making the best decision by calling Restoration Heroes. They are very knowledgeable, honest and upfront with your options, compassionate, and do a thorough job. I appreciated their concern for our safety and our potential loss from the damage. Thank you Restoration Heroes!

  Restoration Heroes saved the day. I had a plumbing issue under my house that resulted in massive amounts of water being dumped into my crawl space. Not only did Adam and the Restoration Heroes team completely muck out the cesspool of nastiness under my home, he helped navigate the communication with my home insurance and got them to reimburse me for damages. JOB WELL DONE! I'll forever be grateful. Can't recommend these guys enough.

  I had an emergency leak on that flooded over half the ground floor that damaged much of the carpet, side moldings and toe kicks for the kitchen cabinets. We basically needed to redo the entire 1st floor. Restoration Heroes came the same day within about an hour after our call well prepared. They immediately took control of the situation, called a mold specialist in, brought in drying equipment and temporary storage/movers as we had to vacate the same day. I've never had to deal with anything like this in my life and Adam and his team immediately set me at ease and took over the situation. They basically ran the show, worked with my insurance company and laid out exactly what I should expect over the next week or so. Super patient and professional. They coordinated everything flawlessly showing empathy the entire time. Wore shoe covers and masks and are super patient. This was definitely stressful but we felt very much taken care of. Now several weeks later we are about to start reconstruction with a GC they recommended and Adam still follows up with us periodically even though their role is done to help us navigate within the Insurance company. I know they are a relatively new company but they seem to have a ton of experience and expertise in the field. I have honestly never had this level of good customer service from a contractor before and I dont know how we would have managed on our own without them. They helped us step by step in working with the insurance company and we knew exactly what to expect along the way. I highly recommend their service if you ever need restoration services!

  It was a pleasure working with Adam and his entire team on our busted pipe and major water damage in our kitchen. They made a really stressful situation to a manageable one. Adam is very knowledgeable not only about the restoration work but his experience working with insurance carriers and HOAs was an added bonus. Extra time was always given and explained in great detail which was invaluable.

  These guys were awesome. For the 2 weeks they worked on the water damage in our property they were always professional, courteous and conscientious of our busy work schedules. They made every effort to be as unintrusive as possible. They also did a very thorough job with drying out the extensive water damage, which is a process that takes time if it is done correct. Would highly recommend Restoration Heroes!

  Adam and his crew were phenomenal! On time, honest, clean, and extremely personable. I would recommend them to anyone!