The Restoration Heroes team provides excellent customer service. I had a water issue that was denied by the insurance but Gary, Adam and Brenton were there every step of the way. They were there to answer any questions, returned calls and always followed up. They were genuinely concerned about the difficulty I was having with my insurance and really helped me out. I highly recommend Restoration Heroes!

  A supply line blew in my mom’s kitchen. She’s 82 and it was very stressful for her. We called Restoration Heroes and Gary Pesner came immediately to check out the damage. I can honestly say that he treated my mom like his own mother. He was awesome and I truly appreciate it. Gary always answered my calls and kept me informed the whole time. He did a great job helping my mom stay calm during this traumatic event. They definitely know what they are doing and were very professional throughout the whole process. I strongly recommend Restoration Heroes! Thank you Gary!

  Adam was very kind, responsive, and fair. We had water damage that insurance didn't cover and he went out of his way to provide the most affordable and comprehensive restoration. We always knew when someone was coming and when they left. The whole crew was professional.

  I'm a new homeowner and I just went through my first big homeowner nightmare thanks to a slab leak. Luckily I was referred to Restoration Heroes and I couldn't be happier with them. I was under a lot of stress and am very thankful for Gary Pesnar and the team at Restoration Heroes. Gary walked me through the whole process, dealt with insurance and made sure I was taken care of. He was very responsive and answered all my questions and concerns. I would highly recommend this company.

  Adam and Brenton have been a godsend to us! We had a sewage line drain back up into our condo from the exterior HOA; after a lack of seriousness from our HOA, we called Adam at Restoration. Adam was very helpful from the first call and agreed to come out to assess the damages at our home. Adam and Brenton were super professional and shared how the water damage is measured, what next steps would need to take place to start the dry out process, a photo report was provided to us documenting the water readings and scope of work detailing the mitigation process (all which were helpful when communicating with insurance and the HOA). Adam and Brenton have spent time on the phone and via text answering questions throughout this entire process; their patience has been immeasurable. The Restoration team cares about making your home whole again and makes things easy as their company has contacts for the pack up, construction/rebuild process and is willing to be on phone calls with one's insurance or HOA to help answer questions. We are grateful to have gained a company that will always be in our back pocket when it comes to water, mold or fire damage. Honest people are rare to find that genuinely care! PS- Adam and Brenton wore masks during the visit at our property and were respectful of our space.

  It was a pleasure working with Adam and his entire team on our busted pipe and major water damage in our kitchen. They made a really stressful situation to a manageable one. Adam is very knowledgeable not only about the restoration work but his experience working with insurance carriers and HOAs was an added bonus. Extra time was always given and explained in great detail which was invaluable.