Restoration Heros were very prompt and communicative when discovered damage to our kitchen and bath. Gary was always available for any questions. We highly recommend them.

  The holidays..... probably the worst time of year to deal with a catastrophic water issue running through your home. Finding the right company to walk you through the remediation process truly helps to make sense of this untimely episode. Adam, over at Restoration Heroes was very helpful through this unfamiliar process. I believe that his commitment to the project, creative solutions, and open communication set us up for a timely rebuild of our home.DML

  We used Restoration Heroes after having significant water damage to our home. Using Restoration Heroes was the best decision we could have made. Gary and his team communicated and worked excellently with the insurance company. The entire team was professional, helpful, communicative, extremely detail oriented on documentation, and just fantastic to work with. We would recommend Restoration Heroes to anyone who would need emergency services. Thank you Gary.

  It’s never easy having a sudden water leak in your home. Gilbert and his crew came out immediately and lived up to their name, “Restoration Heroes”. They began by very systematically going through my home to find out where the water was coming from and drawing up a plan of action. Every step was carefully thought through and thoroughly explained. I always felt I was in trustworthy hands. I greatly appreciated how they stepped through each action with me so there weren’t any surprises. Additionally, Gilbert went out of his way to help me call my insurance and talk on a three way call so he could make sure everything was explained thoroughly to them. During my dry out time, Gilbert called or texted every day to give me an update on how we were progressing towards our dry out goal and make sure I knew where things stood. More impressive and impactful, he also called to simply check on my family throughout our process. The company was incredible to work with and I would highly recommend them if you should ever find yourself in trouble. Furthermore, if you request Gilbert, I can promise you will be handled by the utmost professional, kind and respectful employee.

  When there is a leak or burst pipe, one should inform your insurance company. They leave calling a plumbing service up to you. Often, especially at night or on weekends it is difficult to get a plumbing service to quickly come to your home. Using a service like Restoration Heroes takes the guess work about taking care of the problem. They will contact a plumbing service to fix the leak or burst pipe. Restoration Heroes will then do the cleanup and drying as well as any required demolition. They will get a storage company to store anything that needs to be stored. While most home insurance does not cover plumbing repair, the work done by Restoration Heroes and the storage company is covered by your home insurance. They will put you in contact with a contractor who will work with you and your insurance provider to repair any damage resulting from the leak or burst pipe. The folks at Restoration Heroes guides you through this whole process.

  If you’re looking for these kinds of services and reading these reviews to choose a company this is company! Restoration Heroes is professional company that will take care of you. We had a water leak in our home and had other contractors come to our home, but they just made the situation worse. Then we heard about Restoration Heroes and gave them a call. Literally an hour later they were at our front door. Gary helped us every step of the way with dealing with insurance and taking care of all water damages. He always kept us updated from start to finish and truly gave us a 5 star customer service.