The Restoration Heroes team provides excellent customer service. I had a water issue that was denied by the insurance but Gary, Adam and Brenton were there every step of the way. They were there to answer any questions, returned calls and always followed up. They were genuinely concerned about the difficulty I was having with my insurance and really helped me out. I highly recommend Restoration Heroes!

  These guys were awesome. For the 2 weeks they worked on the water damage in our property they were always professional, courteous and conscientious of our busy work schedules. They made every effort to be as unintrusive as possible. They also did a very thorough job with drying out the extensive water damage, which is a process that takes time if it is done correct. Would highly recommend Restoration Heroes!

  After 17 years my water heater gave up on me and it was not a friendly separation. Why these things always happen late at night on the weekends? seriously... Anyway the plumber company we called, Pristine Plumbing, was working with Restoration Heroes and the disaster caused by the leak became a bad memory the second they took care of it: high tech tools, very clear and detailed explanations of the process and the best part am amazing job. Gary the manager in charge of my case was extremely precise and the attention to details in the report was great. Honestly I had to deal in the past with different companies and this one is the top of the line. Very nice workers and highly professionally trained. Thank you guys and especially Gary. They really deserve their title, The Heroes!

  The holidays..... probably the worst time of year to deal with a catastrophic water issue running through your home. Finding the right company to walk you through the remediation process truly helps to make sense of this untimely episode. Adam, over at Restoration Heroes was very helpful through this unfamiliar process. I believe that his commitment to the project, creative solutions, and open communication set us up for a timely rebuild of our home.DML

  A supply line blew in my mom’s kitchen. She’s 82 and it was very stressful for her. We called Restoration Heroes and Gary Pesner came immediately to check out the damage. I can honestly say that he treated my mom like his own mother. He was awesome and I truly appreciate it. Gary always answered my calls and kept me informed the whole time. He did a great job helping my mom stay calm during this traumatic event. They definitely know what they are doing and were very professional throughout the whole process. I strongly recommend Restoration Heroes! Thank you Gary!

  If Adam shows up at your home, it most likely means something has gone wrong and you’re probably not in the best of moods, but have faith, Adam is there to help.Adam is professional, conscious of the circumstances and the duress you may be experiencing, just let him do his thing, you’re in good hands. Adam strives for customer satisfaction and results show. Even the dogs liked him and they don’t like everyone. Put this guy in your contacts list for that “in case something happens” moment, you won’t be sorry.